Wednesday, April 24, 2013

How to clear the "frame greater than video end" message

This issue may also be seen when you try to publish "The frame values of some sync points are greater than the end frame values of video files."

These messages indicate that the Auto-Syncer thinks one of the video files is (for instance) five minutes long, but you have a timestamp of (for instance) six minutes.  One of the checks in the Auto-Syncer is looking for logical consistency.  We know that having a timestamp that exceeds the length of the video file is not possible, and we pass along these messages.

The most common cause of this issue is replacing a video file with a re-rendered one that is shorter, after the syncing has been done.  A second cause is the value in the End Frame field has become incorrect.

To solve the first issue, simply re-sync the last portion of the video file in question.

To solve the second issue, choose the "Edit video file properties" for the file in question.  In this window you will see the End frame: field.  It is most likely incorrect.  Click on the Reset button to set it correctly.  If the Reset button is unable to set the correct value, use the Browse button (the one with the three dots) to reassociate the video file.  That process will cause the Auto-Syncer to ask the Operating System for the video file length and should cause the correct value to be used in the End frame: field.

Once the appropriate process has been completed, you should no longer receive the "end frame" message.

If neither process works, please contact Visionary support via email or our web site.

chuck


Monday, December 31, 2012

How to Rename a Drive for Use with Visionary 8

Visionary 8 needs to have a unique label for any drives that are used for case materials.


Adding a drive label will not affect anything on your computer.  And if your drive is already labeled, you do not need to do anything.

This only applies to local drives on the computer.  Almost by definition, all networked drives are already labeled.  (Further information:  a network drive mapped to a computer drive letter is done as \\servername\sharename.  In this instance, the drive label is the "sharename".)

That said, to apply a unique label to a local drive, use Windows Explorer or My Computer to view all your drives.  Right-click on the specific drive (most likely c:) and choose Rename.  (If your drive is already named "Local Drive", that really means it does not have a drive label.)  You can enter any name you wish, as long as there are no spaces and Windows allows the letter/number combination.

Whatever you choose, ensure that it is unique on this computer.  Press the Enter key.

You may be asked to provide administrator permission to complete this process.


For the propeller heads out there.


Drive labeling is used for several purposes.  First, consider if your optical drive is labeled D:\.  Even when you switch disks in it, it is still named D:\ and the program has no idea if the correct disk is in the drive.

Secondly, drive labeling is also used by people who generate Image Load Files, as it allows for the use of drive-independent information.

For the network geeks out there.


As you can see from the definition of a mapped network drive and the need for unique drive labels on a computer; all network "sharenames" mapped for use by Visionary 8 must be unique.  This scenario can be caused by having two or more "servernames" with the same "sharename".  While completely valid by network theory (they are both unique and valid), this would cause an issue with Visionary.  In our own network environment we have multiple physically separate RAID drives.  Rather than using "\\NAS01\data" and "\\NAS02\data", we used "\\NAS01\RAID01" and "\NAS02\RAID02".




Tuesday, November 22, 2011

How to handle .pdf files containing both B&W and color pages


How to handle .pdf files containing both B&W and color pages.

Summary:

Visionary products are designed to ignore .jpg files while doing OCR work.  Here is a process to allow you to provide OCR data for both .tif and .jpg files.

This process is designed for production services, vice end-users; so we are going to be using the Visionary Scan program.  This process will only focus on converting one document.  If you have multiple documents to convert, judicious use of IrfanView’s options and Windows Explorer will all the conversion of multiple documents.  That process is outside the scope of this write-up, but can easily be done by a competent computer tech.

Resources:

(Here is a link to the sample file we will be using, Getting Started - Going To Trial)
(We will be using a free program called IrfanView for the image conversion.  You can find it on the internet or use your own favorite program.  This write-up will specifically reference IrfanView.)

Process:

With a Scan project already started, choose File, Import, PDF Files.

Browse to, Select and click the Open button for the sample .pdf file.  The .pdf conversion process converts the .pdf file into trial usable image files.  In this scenario, the majority of the files are .jpg color images.

We can continue at this point as normal and finish our project.

However, if we want to produce OCR data for these files, we will find that we do not get any results for the .jpg image files.

The following is the process to get OCR data for both the .tif and .jpg images.
  1. In the Scan program; import the mixed .pdf file.
  2. Then select Tools, Delete Empty Folders in Project.
  3. Close the Scan program.
  4. Use Windows Explorer to Append “Original” to the directory name portion of the deponents .vigx directory.  Leave the .vigx portion alone.
  5. Again use Windows Explorer to create a copy of the deponents .vigx directory.  Replace the “Original” with “Working” in the directory name portion, leaving the .vigx portion alone.
  6. Launch IrfanView.
  7. Choose File, Batch Conversion/Rename.
  8. In this window,
    1. Check Batch conversion,
    2. Output format = “TIF - Tagged Image File Format”,
      1. Options = “CCITT Fax 4”,
      2. Uncheck “Use advanced options (for bulk resize...)
    3. Click the “Use current (‘look in’) directory” button.
    4. Use the drop down option in the “Look In:” option select the copied and renamed directory from above.
    5. Use the drop down for “files of type:” to choose “JPG/JPEG - JPG Files”.
    6. Click the “Add All” button.
    7. Click the “Start Batch” button.
  9. When the process completes, click “Exit batch”.
  10. Close IrfanView.
  11. Use Windows Explorer to delete all the .jpg files from the “Working” .vigx directory.
  12. Remove the “Working” portion of the .vigx file name.
  13. Launch the Scan program and select this Scan project.
  14. Choose OCR Doc.
  15. When the OCR process finishes, close the Scan program.
  16. Use windows Explorer copy the “OCR” directory from the .vigx directory into the “Original” .vigx directory.
  17. Delete the non-”Original” .vigx directory.
  18. Remove the “Original” from the .vigx directory.
  19. Launch the Scan program and select this Scan project.
  20. QC and finish the process.



There may seem to be many steps, but in reality, the process can be completed very quickly.

If there are any questions, do not hesitate to contact Visionary Support form the web site, Visionary Legal.

Here is a link to information about the Visionary Scan program.  Scan information.

thank you,
chuck